Accessibility statement for Norfolk Care Association

This accessibility statement applies to the Norfolk Care Association website at www.norfolkcareassociation.org.uk.

This website is run by Norfolk Care Association Ltd and has been developed to comply with W3C WCAG 2.2 Level-A standard accessibility guidelines. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Zoom in up to 300% without the text spilling off the screen
• Navigate the website using just a keyboard
• Navigate the website using speech recognition software
• Listen to the website using a screen reader

We’ve also made the website text as simple as possible to understand.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: info@norfolkcareassociation.org.uk or 01603 972517.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email info@norfolkcareassociation.org.uk
• call 01603 972517

We’ll consider your request and get back to you within 10 working days.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 25/11/2025.
It was last reviewed on 03/12/2025.